Billing Terms and Conditions

Introduction

These Billing Terms and Conditions outline the rules and regulations governing the billing and payment processes for products and services provided by Step Nosing, a trading name of union marketplace Ltd (Company Number: 15532924). By making a purchase or using our services, you agree to adhere to these terms.

Payment Methods

We accept the following payment methods:

  • Credit/Debit Cards (Visa, MasterCard, American Express)
  • PayPal

All payments must be made in GBP (£).

Billing Information

You agree to provide current, complete, and accurate billing and account information for all purchases made at our store. You also agree to promptly update your account and other information, including your email address and payment details, to ensure we can complete your transactions and contact you as needed.

Payment Terms

  • Immediate Payment: Payment for products and services is due at the time of order unless otherwise agreed in writing.
  • Invoices: For certain services, we may issue an invoice. Payment terms for invoices are net 30 days from the date of the invoice unless specified otherwise.
  • Late Payments: Any invoice not paid within the specified terms will incur a late fee of 1.5% per month on the outstanding balance or the maximum rate permitted by law, whichever is lower.

Limitation of Liability

  • Product Descriptions: While we strive to ensure the accuracy of product descriptions on our website, errors may occur. We do not guarantee that product descriptions or other content on our site are accurate, complete, reliable, current, or error-free.
  • Limitation of Liability: Our liability for any defective product is limited to either replacing the product or refunding the purchase price. We will not be liable for any indirect, incidental, or consequential damages arising from the use of our products.
  • Use of Products: We are not responsible for any damage or harm resulting from misuse of our products. Customers are advised to follow the provided instructions and seek professional advice when selecting or installing products.
  • Third-Party Links: We are not responsible for the content or accuracy of any third-party websites linked from our site.
  • Force Majeure: We shall not be liable for any delays or failures to perform our obligations due to events beyond our reasonable control.
  • Warranty Disclaimer: All products are provided "as is" and "as available," without any warranties of any kind, either express or implied.

Jurisdiction and Applicable Law

These terms and conditions are governed by and interpreted in accordance with the laws of the United Kingdom. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of the United Kingdom.

Taxes

All prices exclude VAT and other applicable taxes, which will be added to your total bill where necessary. You are responsible for paying any such taxes.

Disputes and Chargebacks

If you believe there is a billing error, you must contact us within 14 days of the billing date. We will investigate and, if necessary, correct any errors promptly. Unauthorized chargebacks will be contested, and you may be responsible for any fees related to such disputes.

Refunds and Cancellations

For detailed information on returns, refunds, and cancellations, please refer to our Refund Policy.

Website Terms and Conditions

Please visit and review our Website Terms and Conditions.

Contact Information

If you have questions regarding our delivery terms or need help with your order, please contact us:

  • Trading Address:Step Nosing 77 Victoria Street, Grimsby DN31 1DB, United Kingdom
  • Email: info@stepnosing.co.uk
  • Telephone: 07401774123

Thank you for choosing Step Nosing. We appreciate your business and are committed to providing you with the best possible service.