All orders are dispatched within 24 hours of cleared payment, excluding weekends and bank holidays. Standard delivery typically takes 2-4 working days, with 90% of orders arriving earlier. Express Delivery is available and usually takes 1-3 working days. A Standard Delivery fee of £9.90 will be added at checkout, and Express Delivery is available for £15.59. These charges apply to the UK Mainland only. For specific rates to locations such as Northern Ireland, Scotland, and the North, please contact us at info@stepnosing.co.uk.

In the rare event of a courier delay, Step Nosing (Union Marketplace LTD) cannot be held responsible, but we will assist in resolving the issue. If your order hasn't arrived within the expected timeframe, please contact us at 07401774123or emailinfo@stepnosing.co.uk. For urgent orders, we recommend choosing Express Delivery, which guarantees delivery within 1-2 working days if ordered before 2 pm on a working day. This service is provided via a private courier. For other delivery options, please feel free to contact us.